01474632888 - 07931481245 [email protected]
57 Shamrock Road


I am pleased to confirm your appointment as Care Assistant with BEST2CARE

This letter will outline the Terms and Conditions which apply - forming a contract of employment.

For contractual terms, you will be considered to have the employment rights as a worker as determined by employment law in England and Wales.


1. The company has no obligation to offer you work at any given time. You are not entitled to a minimum number of hours of work per day, week or year. You are not obliged to accept any hours that are offered. When the company offers work and you accept it, you are required to complete it to the company’s satisfaction. Work being offered does not create a presumption that it will offer you any further work.

2. The company will aim to provide you with reasonable notice.

3. Where possible a minimum of 24 hours prior to the commencement of a work assignment, the company will contact you to: a. Make the offer of work; and b. Explain what is required; and c. The date on which the work is due to start and end.

You should confirm whether you are available as soon as possible before the start time to the relevant person. If you fail to notify the company in good time, the offer may be withdrawn.

4. you have a period of four continuous weeks without undertaking any work for the Company, there will be a break in service and your date of continuous service will be reset to the date of your next day of work. The length of continuous service will determine your entitlement to certain statutory rights, such as maternity, paternity and adoption leave.

Term, Compensation and Benefits

5. Your main place of work will be dependent on the location of our clients. The Company reserves the right, with appropriate consultation with you, to change your base should the needs of the Company require this.

6. You will be paid at the rate of:

• £10.00 per hour for when not using a car to perform work duties
• £13.00 per hour when using the company car to perform work duties
• £15.00 per hour when using your own car to perform work duties

7. You will be paid monthly in arrears to a bank account of your choice. Your holiday alowance is already factored in to the calculation of your hourly rate.


8. You are obliged to give the company 1 week’s notice to terminate this contract. The Company is not obliged to give you the statutory minimum amount of notice before terminating your contract; we will however endeavour to give you at least one week notice of termination. There is no entitlement to work during this notice period.


9. This post is subject to the completion of a three month probationary period. At the end of this period if your performance is of a satisfactory standard your appointment will be confirmed. During this period, one week’s notice may be given by either party to terminate this contract.

10. Should the need for disciplinary action be deemed necessary, this will be taken in accordance with the company policy. Details of the procedure, including the right to appeal, can be found in the staff handbook.


11. Absence due to sickness must be reported as soon as possible to your manager. You should obtain certification of sickness.


12. DATA PROTECTION The employee shall comply with the data protection policy when handling personal data in the course of employment including personal data relating to any employee, patient, supplier or agent of the practice. The employee acknowledges that the practice will process data relating to the employee for a variety of purposes and that this may include sensitive personal data relating to the employee. The practice will only process this data where it has a lawful basis for doing so. Details about the type of data held by the practice, the purpose of data processing and the lawful basis on which the data is processed can be found in the practice’s Employee Data Policy OR Employee Data Privacy Notice.


13. Required training will be provided by the company. Training is mandatory for staff. Failure to undertake or satisfactorily complete training when provided may lead to the company acting against you including the possible termination of your contract. Entire agreement, no variations and no third-party rights

14. This contract represents the full intentions and expectations of you and [company name] regarding your engagement as a casual worker. If we should later disagree about the terms of this engagement, we also both agree that this contract reflects a true, accurate and exhaustive record of our respective intentions.

15. Any variations of this contract will only be valid in writing. Such record of that variation, shall be expressly agreed, dated and signed by us both. No other terms may be implied or otherwise introduced to our relationship, as it is described in this contract.

16. Our agreement is only between us. No person other than you and BEST2CARE may rely on and/or enforce any terms of this agreement.

Governing law and any disputes

17. This Agreement and any dispute or claim arising out of, or in connection with it, or its subject matter or formation (including non-contractual disputes or claims), shall be governed by and interpreted in accordance with the law of England and Wales.

18. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Agreement or its subject matter or formation (including non-contractual disputes or claims).

Yours sincerely,

Tayo Irawo,
Care Manager

FORM OF ACCEPTANCE: I accept this appointment on the terms and conditions stated above